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BionX Diagnostic System Does Not Turn On

Battery Wake-Up Test

To test whether your battery is functioning:
1. Remove the battery from the holder and place it on a table on its back so that, looking from the side, the BionX logo is upside down.
2. At the back of the battery, take a paper clip and insert one end into each of the holes indicated by the red circles in the picture to the right. !!! WARNING- Be careful that you insert the paperclips into the right holes. Connecting different holes will damage the battery!!!!
3. If your battery beeps it means that you have turned the battery on (it has "woken up!") The battery should turn off automatically, with an additional beep, after ten minutes. Skip next 2 steps and see note below.
4. If the battery does not beep then your battery is not working. However, it is sometimes possible to recover it. Follow these BionX battery recovery instructions for details.
5. If you cannot recover the battery at home you'll have to order a new battery or pursue a warranty/repair claim through your BionX dealer (if not NYCeWheels).

Note: If the battery beeps wait for ten minutes and listen for another beep. If there is a second beep your battery appears to be working and you should follow the instructions here for further troubleshooting.