The first step when diagnosing every problem is to check all the wiring to make sure that all the wires are making a good connection.
The next step is to inspect the connection between the battery and the board it connects with, inspect the connection for damaged pins or corrosion.
Next check is to make sure that there is adequate spacing between the battery and the board; we have had many examples of custom installation in which different screws were used to mount the board and because of this, the board and battery were not properly connected.
MAKE SURE WHEN CHECKING AND DISCONNECTING WIRES THAT THE SYSTEM IS OFF SO AS TO AVOID ELECTRICAL SHOCK
The flow charts throughout this manual appear somewhat itimidating, but they neatly lay out the steps to be taken.
Having difficulties with your BionX electric motor kit? No problem! Our troubleshooting team at NYCeWheels can walk you through almost any problem that's out there. Read through our list of the 5 most common BionX problems, and feel free to call or email if you still can't get your BionX kit up and running.
Your BionX battery having trouble taking a charge? Has your bike been in storage for an extended period of time? Sometimes BionX bikes get put into storage or forgotten about for a few months and the batteries lose the ability to charge. In some cases, the batteries can be revived. It's not guaranteed to work, but it beats the cost of a brand new battery!
