Please be careful to select the correct replacement part since we cannot take returns on parts.
Our return policy
We do not take parts orders over the phone, in order to avoid sending you the wrong part, please order online by clicking "Add to cart" above. Do not purchase a part for a non functioning system unless you contact us for troubleshooting first.
If you did not purchase your Giant electric bike from us, we will not provide help with installation or support you with any issues. You should order the part from the original dealer which sold you your Giant electric bike from.