Congratulations on your brand new Stromer! You've purchased one of the finest electric bicycles we've ever sold and we thank you for your business.
Your Stromer Arrives: Your bicycle will arrive by truck from a freight company who will call you to schedule the delivery. It will arrive fully assembled, fine tuned for performance, and tested for proper operation. All you have to do when it arrives is turn the handlebar sideways and install the pedals (otherwise it wouldn't fit in the box). We've included all the tools necessary to perform these tasks.
Charge battery: Find the box with the battery or remove the battery from your bike before getting started on everything else. Put it on the charger so that when you finish unpacking and setting up the bike you'll have a full charge to start off with.
Your Stromer will have lots of foam and cardboard attached to it to protect in from damage in shipping. Because it's a heavy bike, it may be easiest to gently lay the box on it's side, remove any small boxes in the big one, and then slide the bike out - lifting Carefully remove this before turning the handlebar or installing the pedals. It would be handy to have a sharp pair of scissors or some wire cutters on hand to cut the thick plastic ties holding some of the foam to the bike.
Read these pedal installation instructions. You'll need to use a 15 mm wrench to do this.
To turn the handlebar the correct way use our turning handlebar instructions.
Summary:The display is simple. On the left is an on/off/mode button. The middle button decreases the assistance and the right side button increases the assistance. Hold the left button to turn the bike on. Hold it again to turn it off. Tap the left button to change displays when the display is already on.
Reading the display: On the top right is your speed, on the bottom right is your battery life, on the bottom left is your power setting, on the top left you can see what display you're seeing (speed, average speed, distance, clock, etc).
Increasing and decreasing power: You have 4 modes of assistance: Eco (low), City (a little more), Tour (more still), Power (high). Press the right side button to increase power and the middle button to decrease power.
Safety check: Your bike will arrive 100% safe to ride but we want to make sure you know how to perform a safety check on your own bike. Here's what to do:
Quick tips for first ride:
General instruction on charging and use
Changing a flat on the rear wheel
Technical Document and Knowledge Base