The BionX warranty is another source of comfort for electric bike riders. BionX covers all components against manufacturer defects for 2 years, extendable to 3 years by registering with BionX. All new BionX kits we sell in our store or ship out are pre-registered with BionX by our technicians, so all new systems we sell have a 3 year warranty with BionX.
If you believe you have received a defective system, first check out our BionX Troubleshooting Resource or give us a call here at NYCeWheels. In most cases, we can help you fix it over the phone. Many "defects" are simply a loose wire or programming glitch that needs to be reset.
If you think you have a defective part, give us a call or shoot us an email and we'll assist you with diagnosing this issue.